Appointments

How to request an appointment

You can request an appointment:

• using an online form
• through the NHS app
• by phoning the surgery on 01932 336880 (please see ‘Request an appointment using an online form’ for details of what types of appointments can be booked over the phone). 
• or in person (please see ’Request an appointment using an online form’ for details of what types of appointments can be booked in person).
• Please note that for patients aged 16 and over, all requests for a GP appointment must go via our online form. If you are unable to complete the form yourself, and have no one to assist you, then a member of our reception team can help you to complete the form. This can be done over the phone or in person.

If you are unable to use our online form, you can call the surgery. We treat all requests in the same way, no matter how you contact us. Once we've reviewed your request, we'll contact you during surgery hours.

Book online using Patient Access

You can request an appointment online using Patient Access.

You will need a Patient Access account.

Help during your appointment

When you request an appointment, please tell us if you need specific help, for example:

• if you cannot come to the surgery
• if you need an interpreter
• or if you have any other access or communication needs

Cancel an appointment

If you cannot come to your appointment, please cancel it as soon as possible so that we can help another patient. You can cancel an appointment:

• by following the link in the appointment confirmation
• through the NHS app
• or by phoning the surgery on 01932 336880