Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Woking Walk In Centre
Woking Community Hospital
Woking
GU22 7HS
Tel: 01483 846 209
08.00am – 20:00pm
Ashford Hospital
London Road
Middlesex
TW15 3FE
Tel: 01784 884 000
08:00am – 20:00pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear microsuction and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01932 336880
Get medical advice and treatment from a Doctor.

Contact a Doctor

NHS GP Video Consultations

Appointments are available Monday – Friday 8am-8pm and Saturday – Sunday 9am-12pm.
Download the Livi App

Book an appointment on the phone01932 336880

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

National Autistic Society Surrey Branch

NAS Surrey Branch is a parent-to-parent support group founded by parents in 1995 and run by volunteers. It offers a variety of meetings, talks, parent programmes and activities for families with children and adults with autistic spectrum disorders (ASDs).

Telephone: 07423 435 413

Website: www.nassurreybranch.org

Email: info@nassurreybranch.org

Bereavement

Cruse Bereavement Care

Support, advice and information for children, young people and adults when someone dies. The charity also works to enhance society’s care of bereaved people.

Telephone: 0808 808 1677​

Facebook: www.facebook.com/crusebereavementcare

Twitter: https://twitter.com/CruseCare

Website: www.cruse.org.uk

Hope Again

Hope Again is the youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.

Telephone: 0808 808 1677

Website: www.hopeagain.org.uk

Email: mailto:hopeagain@cruse.org.uk

Carers

Action For Carers Surrey

Carer-led Action for Carers Surrey’s main aim is to raise awareness of carers’ needs and concerns throughout the county and to work in partnership with statutory services.

Telephone: 0303 040 1234

Website: www.actionforcarers.org.uk

Email: CarerSupport@actionforcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Health Visitors

Run by the health visitors with 6 week postnatal checks carried out by GPs. You may attend any time the clinic is open. A health visitor is available to weigh your baby and discuss baby’s progress and any problems you may have.

Children's Health Surrey

Health Visitor Advice Lines provide support for you and your family on all aspects of child health, development and parenting. This includes feeding, an unsettled baby, management of minor illnesses, child development and behaviour, immunisations and concerns about your own emotional well-being.

Website: childrenshealthsurrey.nhs.uk/services/advice-lines

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Meetups in West Byfleet

View different kinds of Meetup groups you can find near West Byfleet.

Website: www.meetup.com

Depression, Anxiety & Stress

Improving Access to Psychological Therapies (IAPT)

Improving Access to Psychological Therapies (IAPT) provides help and support for people over 18, registered with a GP in Surrey, experiencing mild to moderate mental ill-health. There is a choice of providers that you can refer yourself to without having to go via your GP.

Website: www.healthysurrey.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Domestic Abuse

Surrey Against Domestic Abuse

Frightened, hurt or controlled by a partner, ex-partner or family member? Speak to someone trained to provide you with emotional and practical support.

Surrey domestic abuse helpline (9am-9pm): 01483 776822

Website: www.healthysurrey.org.uk/your-health/domestic-abuse

Drugs and Alcohol

Catalyst

Support for drug users, dependant drinkers and for harmful/high risk drinkers with complex needs i.e. pregnancy, safeguarding issues or physical health such as chronic liver disease.

Telephone: 01483 590150

Text: 07909 631623

Website: www.catalystsupport.org.uk

Email: info@catalystsupport.org.uk

Surrey Drugs and Alcohol Care

Helpline (free for all phones): 0808 802 5000

Website: www.surreydrugcare.org.uk

i-access drug and alcohol service

i-access support people in Surrey who want help with their problematic drug use and those who are dependent on alcohol and want to stop or control their drinking. The main office is in Guildford but it is a service with clinics across Surrey.

Telephone: 0300 222 5932

Website: www.surreydrugandalcohol.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Eating Disorders

Beat Eating Disorders

Eating disorders are complex mental illnesses. Anyone, no matter what their age, gender, or background, can develop one.

Helpline: 0808 801 0677

Facebook: @Beat

Twitter: @beatED

Website: www.beateatingdisorders.org.uk

Elderly Care

Age UK Surrey

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. Free, confidential advice is available on the phone, along with help at home and affordable counselling.

Telephone: 01483 503414

Information and Advice line (9am-noon and 1-3pm): 01483 446627

Facebook: @ageuksurrey

Twitter: @AgeUKSurrey

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Maternity

Royal Surrey County Hospital

Midwives working within the hospital and community will care for you throughout your pregnancy, labour and postnatal period. Through team midwifery we aim to give continuity of care both before and after the birth of your baby. Each surgery has a named midwife who is primarily responsible for your care during your pregnancy..

Telephone: 01483 571122

24-hour Pregnancy Advice Line: 0300 123 5473

Website: www.royalsurrey.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Healthy Surrey

The Healthy Surrey website was set up by the Surrey Health and Wellbeing Board to act as an online resource for Surrey health and well-being information.
The Surrey Health and Wellbeing Board is a group of NHS commissioners, public health, social care, local councillors, Surrey Police, borough and district council and public representatives that work together to improve the health and wellbeing of people in Surrey.

Website: https://www.healthysurrey.org.uk/your-health/sexual-health

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stop Smoking

Smokefree Surrey/Quit 51

Help and advice to quit smoking, who to contact including Quit 51.

Quit 51 provides a free stop smoking service across Surrey. Its service is based upon the latest research and evidence, support is delivered by specially trained advisers.

Telephone: 0800 622 6968

Facebook: @Quit51

Twitter: @quit51adviser

Website: www.healthysurrey.org.uk/your-health/smoking/

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Surrey

Healthy Surrey has bought together everything you need to know to help you achieve a healthy weight. There are lots of reasons to want to lose weight: they might be for health, get into your jeans, or look and feel good for a special event.

Website: www.healthysurrey.org.uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?